Here at Progressive Leasing we value transparency and want to make sure you know exactly what to expect when you use our lease-to-own purchase option. To help you better understand your lease-to-own agreement, we’ve included some important terms that you can review here. Below we have listed some common FAQs to help you with your new lease-to-own agreement.
When can I make changes to my account?
You will receive an email welcoming you to Progressive Leasing shortly after taking possession of the merchandise. This welcome email will confirm that your lease-to-own agreement has been funded and will give you details on your payments, 12-month lease-to-own total, and early buyout options. Once you have received your email, you may contact us to schedule your 90-day purchase option or make changes to your payments. You also have the option to create an online account by clicking here.
When is my first scheduled payment?
We won't take any scheduled recurring payments before you receive your merchandise. Once you receive your merchandise, you will receive a welcome email confirming your first payment date. You have a 10-day grace period after you receive your merchandise where no payments will be scheduled. Your payment frequency is based on the payday schedule you provided during your lease-to-own application. You will also receive a payment reminder email prior to each scheduled payment.
When are my payments?
Your payments are scheduled on your paydays. This is based on the payday frequency you provided on your application. Once you receive your welcome email, you can view your payment schedule online by creating an account here. If you need to make any changes to your payments, please contact us. We would be happy to assist you.
How can I take advantage of my 90-day purchase option?
When your lease begins, you are automatically set up for low, convenient payments scheduled to fulfill the remaining 12-month lease-to-own total. You also have the option to buy out your lease within the first 90-days (3-months in CA). This amount includes the cash price, plus the lease-to-own cost for the first 90-days. Taking advantage of this option will save you the most money. To use the 90-day buyout option, please contact us once you receive your welcome email and we’ll help you set up payment arrangements.
Where will my payments be taken from?
Your primary payment method is the bank account or card number you provide during your lease-to-own application. These payment methods will also be used on any open lease-to-own agreement you may currently have. You have the option to change your payment method at any time during the length of your lease-to-own agreement. If at any time a payment is unsuccessful, we will attempt to withdraw the funds from your secondary payment method.
Can you help me understand my remaining 12-month lease-to-own total?
When you signed your lease-to-own agreement, Progressive Leasing purchased the merchandise you selected. You then lease that merchandise from us until all required payments are made. Your remaining 12-month lease-to-own total includes the cash price and the lease-to-own cost, plus estimated sales tax. We do offer several early buyout options that will save you money. To take advantage of an early buyout option, please contact us.
When will I receive my merchandise?
To discuss the delivery or pickup of your merchandise, please contact the retailer that the merchandise was purchased from. After your initial payment, no payments will be due until you receive all of your merchandise. If your welcome email contains the wrong delivery date, please contact us.
What if I can't afford my payments?
If your recurring payment amount is more than you can afford, Progressive Leasing may have options for you. To discuss your options, please contact us.
I need to cancel, what options do I have?
Our Customer Satisfaction Policy allows you to cancel your agreement within five (5) calendar days of signing your lease-to-own agreement. If you are within the store's return policy window, please return your merchandise directly to the store. If you are outside of the five (5) calendar days and wish to cancel, the lease-to-own merchandise will need to be returned and you may be responsible to pay any past due amount. If you are interested in returning your merchandise, please click here.