Issues With My Merchandise
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What do I do if something is wrong with my order?
Problems with the items are subject to the store's policy. Contact the store directly to find a solution to your problem.
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How do I proceed if the store gave me the wrong item?
Please contact Progressive Leasing immediately at (877) 898-1970. We will work with you and the retailer to resolve the issue.
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How do I proceed if the store gave me the wrong item?
Please contact Progressive Leasing at (877) 898-1970.
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What if my merchandise is defective or damaged?
If your merchandise is defective or damaged, please contact Progressive Leasing customer service at (877) 898-1970. We will evaluate the product to determine the proper course of action, which may include repair or replacement.
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What if my merchandise is lost or stolen?
If you merchandise has been lost, stolen, or damaged please call our customer service line for further information. (877) 898-1970.
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What if I haven't received my merchandise?
If you have questions or concerns about delivery, please contact the retailer where the items were purchased. Progressive Leasing only services your lease-to-own agreement for the merchandise and does not handle merchandise delivery.