Submit a request
How do I change my payment method?
Can I make additional payments or one-time payments?
What if I need to stop a payment?
Will I receive a monthly billing statement?
What will my recurring payment be?
When do my payments begin?
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Who do I contact if I have a question about my lease?
COVID-19 Updates & Information
Website and Mobile Apps
How can I access my account?
How can I find my remaining 12-month lease-to-own amount on the website?
How do I log in to my account?
How to view content in English or Español.
What if I forgot my online username and/or password?
Are returns allowed?
Can I cancel my lease?
How do I proceed if the store gave me the wrong item?
What if I haven't received my merchandise?
What if my merchandise is defective or damaged?
What if my merchandise is lost or stolen?