My Account

Payments

• How do I change my payment method?
• Can I make additional payments or one-time payments?
• What if I need to stop a payment?
• Will I receive a monthly billing statement?
• What will my recurring payment be?
• When do my payments begin?

See all 10 articles

My Account

• Who do I contact if I have a question about my lease?
• COVID-19 Updates & Information

Website and Mobile Apps

• How can I access my account?
• How can I find my remaining 12-month lease-to-own amount on the website?
• How do I log in to my account?
• How to view content in English or Español.
• What if I forgot my online username and/or password?

Merchandise

• Are returns allowed?
• Can I cancel my lease?
• How do I proceed if the store gave me the wrong item?
• What if I haven't received my merchandise?
• What if my merchandise is defective or damaged?
• What if my merchandise is lost or stolen?